That seems to be the state of the industry everywhere.
YouTube does this on a extreme level as well. Just the other day I watched 3 videos in a row about the WRC Kenya stage after never watching anything related to rally or cars on my YouTube/Google account, an account I've had for almost 2 decades by now.
But, after watching those 3 videos, Google now thinks I'm all about cars, and 80% of all my recommendations are now WRC, F1 or other car-related videos. My other interests that they knew since before, are almost completely gone.
How can they screw up something so basic? Does anyone actually like things to work like this? Am I missing something super obvious?
I actually work on a recommendation team at a large content company and this has me realizing we don't really think about this ie how to build an overall profile that isn't impacted by one-offs. I think part of the issue is many models are black boxes without much explainability so it's not always clear or easy to understand why a model provided recommendations.
We just look to optimize for engagement so if our recommendations are driving more engagement, we dial into that. If they're not, we adjust course
1. Feed you nothing but content about something you looked at once.
2. Show you stuff you already bought. No, I don't need another exact or very similar XYZ widget; show me something RELATED yet very different, thank you very much.
3. They show absolute garbage that is in no way related to what I like.
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Exhausting, really; and, probably why most people find AI/ML largely useless as it exists today.