Maybe one of the outcomes of this could be a culture change in FOSS towards systematically banning rude consumers in Github issues, or, just in general, a heightened community awareness making us coming down on them way harder when we see it happen.
If being rude and pushy doesn’t work, the next round will be kind and helpful. Don’t read too much into the cultural techniques used, because the cultural techniques will mirror the culture at the time.
If they want things done quickly they can do it themselves
I mean they kind of did. And that was the problem.
I think we need to start paying more of these open source maintainers and have some staff/volunteers that can help them manage their git hub issue volume.
There's a certain kind of talented person who is all too conscious of their abilities and is arrogant, irascible, and demanding as a result. Linus Torvalds, Steve Jobs, Casey Muratori come to mind. Much as we might want these characters to be kinder, their irascibility is inseparable from their more admirable qualities.
Sometimes good things, even the best things, are made by difficult people, and we would lose a lot by making a community that alienates them.
[0] clip about the Nvidia "incident" https://youtu.be/wvQ0N56pW74
A user reported a safety issue, the maintainer said it was safe. Then it was proven that it was in fact unsafe, and the maintainer justified it with performance. Then a PR was filed which was safe and did not regress performance, and the maintainer rejected it with "this patch is boring"
The behavior of both sides was deeply unacceptable. If someone identifies a legitimate issue and files a PR to fix it, don't insult them by calling the patch "boring" and don't reject it solely on that basis.
[0] Funnily enough, just a week or two ago, I fixed an issue in an OS project that we introduced at work. It was an easy frontend fix even for someone like me who doesn't do frontend and barely knows how to spell Vue. And more importantly, in the issue description somebody already wrote exactly what causes the bug and what would need to change - the only thing left was finding the place where to make the (one-line) change. Somehow that issue had been open for 2 years but nobody of the several people who complained (nor the maintainer) had bothered to fix it. After I made a PR, it was merged within a day.