Stripe shuts down my $5M wishlist platform with 90K payments and 11K users

With your kind of income, you hire a big lawyer with a big fucking stick.

Income loss, reputation hit, possible implied contract, punative damages, interest, attorney fees, etc.

Let's see their (lack of) customer service sleep that off.

You don’t allow refunds… your “service” exists to prey on the lonely and you charge huge fees. Shocked they would deplatform such a noble service.

It gets tiring to see time after time again that the best way to reach out to Stripe seems to be through HN. In the tech bubble, it often seems like Stripe is the only option, but Stripe has shown that it's willing to shut people out of their business and with vague explanations, short timelines and no way to reach out so someone who has decision power. Is there no competitor that we can flock to that is more trustworthy? I understand PayPal is essentially the same if not much worse.

I hope you get things straightened out with them, but it really shows that for taking payments, you absolutely should bet on many horses.

Always wondered why anyone use this instead of link to paypal or donation service like streamers do.

HN isn't your personal whinging service.