As the original author, that's a great explanation and I like it more than my own :)
It's probably true in quite a few areas of the enterprise where the buyers are more discerning.
Unfortunately, the mass market users still tend to have fits over the phrase.
I think I'll try to find the time to write a longer response on this, especially on why I think that while Open Source won as a software production model, most companies still don't get the open way of working (http://bergie.iki.fi/blog/open_source-free_software-what_we_...), and users still don't benefit from the four freedoms (http://en.wikipedia.org/wiki/Free_software#Definition) that come from free software.
Do you have any examples for what you're saying?