To make damage from collisions "impossible" you'd have to build embankments up so high that the bridge would effectively be sitting on solid ground the entire way across and no ships could pass anywhere.
Sure, there are ways to mitigate collisions and the new bridge they build will no doubt be more resilient, but it's not realistic to completely eliminate such risk.
Tugs are used in tight locations, but they can only change a ship's speed at a very slow rate compared to that ship's engines. By analogy, you can pull a train car and get it moving by yourself, but if that thing is moving at 5mph you aren't stopping it by yourself in any reasonable distance.
When they reopen the port, it'll be interesting to see what early mitigations they put in place.