When we at Hetzner receive an abuse report from Cloudflare, our abuse team then asks the affected customer for a statement or we ask them to remove the content in question.

The picture in question leaves some room for interpretation, so we asked the customer for more details about it. It was a misjudgement on our part to ask the customer in this case to take down the entire website; it was unjustified.

We very much regret this and have apologized to that customer.

We strive to process the large number of abuse requests we receive while making as few errors as possible. But we are human, and made a mistake this time. For that we apologize. --Katie (Hetzner Online)