The Dropbox comment was a highly technical person belittling an app without realising that it solves problems for normal people. They thought that normal people would have no problem finding and purchasing a managed FTP service, mount it with curlftpfs, and then use SVN to get a Dropbox-like service.

The comment you’re responding to is a technical person offering advice on a way out of a sticky situation to another (assumed) technical person. It didn’t feel like they were trying to say that the average person should be able to read archwiki and use libimobiledevice to pull pictures off an iPhone… but I could be misreading the situation

I don't think this is comparable. The parent comment doesn't make a value judgment on whether the strategy of using the Linux utility is a comparable offering; it's just a potentially suggestion to try to help when it seems like someone is frustrated with the solution they currently have. Giving a highly technical way of doing something isn't inherently a problem; the issue is when someone claims that it's more than sufficient and that no easier way needs to exist, but that didn't happen here.

I think that's a little unfair. The Dropbox comment was "it's absurd that people would need this consumer-friendly thing; just do [thing that only fairly-technical people could realistically accomplish]". This situation is "so-called easy-to-use consumer device is blocking you from doing something? here's an alternative that requires some technical know-how, but unfortunately there isn't a great solution here".

Look, they're clearly trying to help someone deal with a real problem using the tools available today. They're out here offering someone sunscreen and you're mad they're not yelling at God instead.