Apple Launches All-in-One 'Manuals, Specs, and Downloads' Website | Hacker News Reader

Apple Launches All-in-One 'Manuals, Specs, and Downloads' Website

macrumors.com

51 pointsmiles10 comments

The macOS Sonoma manual seems poorly organized and incomplete. Why is it so hard to find comprehensive documentation for the Finder, for example? Why are basics like the clipboard (cut/copy/paste, standard data types, clippings, drag and drop, show clipboard, etc.) not explained properly?

I am happy to see some documentation for included apps like Garageband, but it seems incomplete and the web reading experience is also clunky.

Important low-level details seem to be omitted, and at the same time the high-level vision and rationale (if any) are also omitted.

Perhaps these things are all included somewhere in the macOS manual, but if so they seem to be hard to find.

I think this is aspirational given the paltry https://support.apple.com/en-us/docs/software

Every time I have to troubleshoot a MacOS problem for a customer, I have to filter out the results from support.apple because it's mostly leading you down the wrong path.

Apple, Microsoft, et al.:

"OK, since we don't want to pay money for any form of useful online technical support for our products (and customers will never pay for any kind of support), let's create an 'official' web site where unqualified and unhelpful idiots from the internet are incentivized to post useless and patronizing non-answers to the problems customers encounter when they use our often poorly-designed and defective products."

That has to be the most perfect collection of the most unhelpful people on the internet. Most answers are “I don’t know“ or “you’re not meant to do that”.

I wonder if they'll start maintaining decent developer documentation again someday.

lol and I got a 404 on the manual for my iPhone 14 Pro (en-us)

This is fantastic and long overdue. I’m definitely bookmarking this and sharing it with many people.

What will David Pogue do now that the manual is no longer missing? /s

For years Apple had (not entirely secret but not well publicized) PDF manuals that you could download. I found the iOS manuals to be fairly useful.

This looks promising

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