Optery's Statement Following Investigative Report on Onerep by Krebs on Security

It's good to see others coming forward with what they know.

Previous discussion on this here: https://news.ycombinator.com/item?id=39709089

Original story: https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...

Lawrence, is Optery's subscription cancellation 100% self-service?

Onerep's dark pattern: https://imgur.com/a/e5pZyrK

Yes, it’s self-service, see also:

https://help.optery.com/en/article/how-do-i-cancel-my-plan-4...

Optery cancelation is 100% self-service from inside the app per the instructions on the Help Desk. And if you can’t figure out how to do it yourself, just send us an email and we’ll do it for you.

Suggestion: A lot of people live as couples at the same address. Your plans don't provide an easy win for them.

Would Optery for Family help?

https://www.optery.com/family/