Also unacceptable is requiring customers to do the job of an employee.
The two are not mutually exclusive.
Also unacceptable is requiring customers to do the job of an employee.
The two are not mutually exclusive.
That's entirely subjective though. Around a century ago, Piggly Wiggly introduced the supermarket shopping experience as we know it today (ie. the shopper was responsible for picking items off the shelves, rather than having a clerk do it). I'm sure back then you could make the same argument that "unacceptable is requiring customers to do the job of an employee".
A grocery store is a store that takes money in exchange for groceries, not a store that takes money in exchange for poking buttons nor a store that takes money in exchange for putting things into bags. There's nothing inherently "job of an employee" about any button poking or bagging peripheral to trading payment for goods.