Agreed on all fronts.
I’m curious about their share server setup; my solution would probably be a Debian server exposing AppleTalk.
I’ve used that to transfers files between a G3 iMac and an M2 MacBook :)
However, this sounds like maybe one of those all in one IT services shops of overworked, underpaid technicians where everything is duct tape and requests go from “my icons have moved how do I send emails now” to this sharing files on Macs thing.
Getting out is the only good move.