1.prices lagging compared to other brokers..on live charts 2.orders not showing up on orders page..panicking option sellers whether their order is executed or not. 3.not accountable for late execution of orders causing huge losses.
other platforms are as terrible as well.
IANAL, but at least one of these sounds like a thing you / the other people should bring up with the regulator. Would the proper route be to open a complaint case with SEBI instead?
you can find more searching #zerodha
many people complained to sebi but no news of action.
Groww and upstox are total crap as well. But who cares, majority of the country operates with portfolio sizes of USD 100.
Larger accounts are better off with traditional brokers who offer personal relationships than some app made by a great tech team.