I don't think I've ever seen a lower bar.
There's also quite a difference between the ethics of healthcare and legal services.
Most of the time if you need a legal answer from a lawyer who charges like that, it's because you know you'll net more money from having the answer than it will cost to get a reply.
With healthcare, you're not trying to make money you're just trying to live.
And usually I’m paying my lawyer to protect me from risks to my financial health, not because I think checking with them will make me money. My doctor helps protect me from health risks. It’s pretty similar. A mess-up in either area could easily mess up my life very badly.
You're correct that I'm in the privileged position of being able to afford my lawyer. (And my doctor and health insurance provider.) I'd just point out that not everything that involves a lawyer is about making money.
But you raise a fair point, and I apologize if my somewhat flip comment came across as insensitive.