Tell HN: Stripe stole $92k of our funds | Hacker News Reader

Tell HN: Stripe stole $92k of our funds

8 pointsuserclickbase12 comments

Stripe closed our account acct_1MkFytH26i9pIPAy on Oct 18th and told us they will hold our funds for 120 days (4 months) and then will payout remaining balance to our bank even though we had no risk to them (no dispute, no refund) and we were helping other Stripe merchants to get users for the exchange of % of their sales

During this 4 months, we had 0 disputes, 0 refunds which is incredible

And Feb 25th this 4 months ended and now it is March 8th and we are being ignored, they say they won't pay us and there are $92k in our balance as there was no event like dispute or refund decreasing our balance

So they effectively STOLE our funds

what you can call them other than thieves!!!

I want them to respond to me and pay my funds otherwise, I will taking all sorts of actions not limited to legal

here are the screenshots: https://medium.com/@erictey/stripe-stole-92k-of-our-funds-cf0112ad65a7

For that amount of money? Just sue them and get it over with. If the case is as clear-cut as you state, they'll almost certainly settle with you as soon as they receive notice of the lawsuit. You would be unlikely to even have to go to court.

> we were helping other Stripe merchants to get users for the exchange of % of their sales

What does that mean? I got a hunch that this is the crux.

> I will taking all sorts of actions not limited to legal

Vague and unspecific threats (but specific enough to definitely mean extrajudicial) seem to me like a really great idea in America! They are so calm and laid-back in these things.

Another case study of HN being used as a Stripe customer service desk, with Stripe locking funds of its businesses.

Let's see how fast this post gets with either someone from Stripe resolving the issue or the whole post getting shut down.

yes but how are we supposed to tell our issues, it is like dictator torturing your people and you need somewhere to talk so people see Dictator's actions

Stripe put my business on a MATCH list for fraud. A MATCH list is a list that blocks you from running any business for 5 years.

Our fraud was low, so I asked them why they did this, and they said it was an accident...

If I was in your shoes and those things happened, I would make it known to all the tech blogs and 'zines. Even if Stripe doesn't care about you, they do care about bad publicity.

Assuming this is true, you should write a blog post or similar with a few screencaps and link to that. It'd make it easier to share, quote, link to and submit here.

Then it won't disappear either.

Good idea, should I use https://medium.com/ and then share another post or how?

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