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It's almost as if they paid extra for special treatment. If the flight attendant or captain makes the call that it's too turbulent to serve drinks to the whole cabin, that's their call to make, and it's your choice to choose who you fly with. Don't like it? Fly with another company that'll serve you your diet coke when you need it.

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I think we all get that. The problem is the lying.

I've flown both classes. That which they call "serving" is called by the same name, but is isn't the same action.

Paying more doesn't make it any safer for flight attendants to serve you.

Which is safer:

1. having several crew members half-way down the aisle of the main cabin with a heavy drinks cart when the expected turbulence hits, or;

2. delivering a single drink by hand to someone who paid extra for that level of service, and where the flight crew can be strapped down within a minute should turbulence start?

It's not like turbulence predictions are 100% correct.

This link seems more designed to spread outrage than be informative. Are American flights often not serving drinks these days? Are the profits from beer/wine sales in the main cabin not enough? Or is this a one-time thing misinterpreted as a personal affront?

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