Every time the idea of using discord for support comes up, I like to retell this story:

I was trying to get support for a commercial product which I paid for. They only offered support through Discord. They had set up their channel to require phone number verification.

I put in my phone number that I've had for the last 24 years and it said it was invalid. I messaged support, and instead of fixing their system, they suggested that I just borrow a phone from someone who doesn't use discord to verify my phone number. They told me "it's ok we only do it that one time so it doesn't matter".

This was from their official support. What exactly is the point of phone number verification if they officially encourage you to circumvent it?

I never did get support on that product. And it never worked again.