A few questions I jotted down while watching the video on Struct's landing page:
1. the concept of channels seems to be important on Struct as channels are the starting point of threads/feeds. Could you clarify the concept of channels on Struct? Is it just a concept to group users? Can you also chat on channels?
2. Conceptually how do you handle the fact that only the threads on the realtime feed are visible to the user? Maybe there's a low-signal high-activity thread that takes space and hides the high-signal low-activity thread which results in users missing important information or reminders.
3. Tags are crucial for filtering threads, is there a way to "police" the tags? Using tags usually grow into a mess of similar-but-not-the-same collection of text. Think of JIRA tags.
4. How to handle threads created independently by different users but discussing the same topic?
5. Not a question, but I'd be interested in knowing more about private conversations between two parties. It's mentioned only briefly in the video.
Hopefully these questions don't come out as overly critical. The tool definitely has potential.