Just need to replace this one (the same bad story $$$ as Netlify recently): https://www.leaseweb.com/fr/cloud/virtual-server
In hetzner speak you want a "shared vCPU server".
That's roughly what others offer as VPS, just more clearly spelled out (IMHO). You get fractional CPU usage that should be burstable and roundabout one core.
Usually clouds offer additional higher level features, in addition to basic VMs, such as load balancers, object storage and managed containers. Though Hetzner currently offers very little in that regard.
Hetzner Cloud uses local NVMe SSD storage. They used to have Ceph based network block storage, but deprecated that around 2 years ago.
Then why don't they just ask for ID if you want port 25 unblocked?
Doesn't add up.
Hetzner was the only provider where I was banned despite providing everything I was asked for. I've deployed services on plenty of providers (AWS, GCP, Digital Ocean, Vultr, etc) without issue.
Apparently, this has been an on-going struggle for them. A few weeks ago they were even called out on an episode of the syntaxFM podcast for this behavior after one of the hosts had his account banned [0].
It's still a bit of a mystery to me honestly. Is their fraud detection so poor where they're forced to ban new sign-ups in this manner? How can Hetzner's competition tell that these accounts are legitimate (without ridiculous requirements such as passport) and Hetzner can't (even when provided with full home address, passport, etc)? I'm assuming Hetzner can't because they've seemingly developed a reputation for banning legitimate developers and the only reason I can think of where they'd be fine with that is if they actually have a very difficult time telling whether an account is legitimate or not.
[0]: https://twitter.com/stolinski/status/1750226126499139665
None of those have anything to do with demanding that customers expose themselves to identity theft risk.
Managed servers are something different entirely.
at digital ocean, 12$: 2GB RAM, 1vCPU, 20GB SSD, 2TB transfer
at hetzner, 10,50$: 8GB RAM, 2vCPU, 80GB SSD, 20TB transfer
I've been a Hetzner customer for nearly 10 years now. I just checked – first invoice in June 2014. And during that period, Hetzner's support – which I needed maybe 3 times since things generally just work – has always been stellar.
I've used Linode too, and their support was comparable (=also great). But Hetzner wins on pricing, hands down.
I actually appreciate Hetzner hasn't join the BS enshittification gimmick train (yet). If that's your complaint.
Hetzner would be far more appealing if they ever decide to muzzle their rebid support team.
No, they were German. Knowledgeable and efficient, but they won't coddle you or pretend that their life depend on your miser account. If you have a problem that can not be solved by their standard process, they will rather drop you than try to accommodate you.
The workaround (to their subpar system) was a single line at the end. Very opposite from German efficiency if you ask me.
That said, I did switch newer deployments to another cloud provider who is more professional, so it really does seem that they do not care about my measly account :-)
Cheers!
yeah they dropped my account and kept the money, now I know how they can be that cheap
https://news.ycombinator.com/item?id=11036554
https://news.ycombinator.com/item?id=20064169
https://news.ycombinator.com/item?id=29596138
https://news.ycombinator.com/item?id=29600320
If the thing has power, network, working hardware and is able to "boot into there rescue-system" that is all they care about. And for that support has been stellar including preventive disk swaps, moving disk into new chassis and such with feedback and action within minutes basically 24/7.
But the software end is ofc. entirely on you, down to the BIOS where they roll you a network-KVM-Cart to the box for some hours after requesting it with a click. They wont fix your HTML errors, nor your php syntax errors, or explain how to setup SSL on your apache, nor will they help when you dont know how to operate ssh/putty ;) and if "with such an issue" one bothers the 24/7-datacenter guys (and not just "8-16/5 normal customer support") I may even understand that it seems a little rude ;-)