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This isn't a hypothetical situation. Google was actively banning accounts for using fake names during the early days of Google+. It was in their terms of service, but that didn't matter. People were outraged. The HackerNews community in particular was outraged. Sure they have the right to do it, but that's no way to treat your customers.

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What had me outraged was not the terms, but that google wasn't following them. They said to use the name most people knew you by in real life, and proceeded to ban people for doing so. They wouldn't accept extensive documentation of names, only government IDs. (They also accepted blatant photoshops of government IDs.)

True. But I think the problem is that people weren't aware of the rule. I still support a company's right to impose these sorts of conditions. Perhaps when there is a non-common-sense restriction, it should be stated somewhere more prominent than the TOS.

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