Whether by nature, nurture, or some other force - user agency lives in the very long tail of any software usage.
In every category, agency drives the birth of tech but dies in the scoreboards.
Every product I’ve loved, every founder I’ve believed in, was about human possibility & creativity.
But the ones lucky enough to scale to species level adoption discover that the ethos of creation is lost in the swarm of consumption.
Perhaps I’ve arrived at a poor conclusion, but I’ve simply decided to accept that I am a fairly unusual person for wanting to craft, make choices, and discover the weird, wonderful, or just discover what I didn’t know there was to discover.
I’ve weened myself off of consumption over the years. Here’s to making all my future decisions in tech about putting my attention, energy, and thought into “what do I want to create? learn?”
I don’t think the product universe I live in will ever be dominant. But I do believe it can exist if we accept that we can either build it or trade it, but we cannot do both.