The important distinction is that it's not decentralized like XMPP or email, which is a conscious decision: it would become very difficult to change it to add new features and they'd be left behind by closed-source competitors (see: XMPP).
The important distinction is that it's not decentralized like XMPP or email, which is a conscious decision: it would become very difficult to change it to add new features and they'd be left behind by closed-source competitors (see: XMPP).
XMPP is underrated. A lot of people are imagining Pidgen in 2011, but the protocol has been extended, the actively developed clients are good, and it avoids the heavier parts of Matrix (both client and server side.) I wouldn't be surprised if Slack's replacement when Salesforce inevitably fucks it up will be XMPP based rather than Matrix.
Even if Google Talk kept XMPP, they weren't going to save it, cause nobody used Google Talk. Facebook was by far the biggest XMPP-supported platform (though it wasn't federated), and they stopped probably cause they didn't see enough clients. Even Slack supported XMPP for a while, did you use that?