Amex treats me far better than Discover.
Only downside was their built in travel insurance didn’t cover me rebooking a flight because the first airline gave me a refund when they cancelled at 3am with me and my family staying in a hotel room across the street from the airport for a 6am airport arrival
Yes we got refunded but buying 4 tickets with a new airline the morning of our travel date cost me an additional $1800 over my refund. I guess there is no built in credit card insurance for that circumstance . (Screw you for leaving me stranded JetBlue!)
So you start getting notifications from vendors that they canceled your orders right before Christmas, because of trouble with your card. When you call AmEx and ask why the fuck you weren't notified of fraud on your account, they say (and I quote): "Oh we don't do that. We wait for the customer to get in touch with us."
The monumental stupidity and irresponsibility of this "policy" should be evident and disqualifying.
At least Bank of America sends me a text and a popup.
I have been proactively notified about fraud by Amex, Discover, as well as other banks. Amex seems to be the loosest with allowing questionable but valid purchases, and my Visa cards the strictest.
Here's another one that relegated my AmEx card to a drawer: To redeem airline-ticket benefits, AmEx forced you to use their own Web portal to book your flights. This inept portal considered LaGuardia and Newark a connection. As in... you can walk from a terminal in one to a terminal in the other to catch the next leg of your flight.
WTF.