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Surely they can provide the option, it's up to the end user to seek legally necessary consent before activating the recording feature.

> Europe's GDPR makes the entire EU two-party consent

This is false. Finland is part of the EU and recording conversations in Finland only requires one-party consent.

GDPR makes the legality of recording personal information depend on who you are and what you intend to do with it. It's not a blanket ban, and in particular it's fine to record your own calls to a corporation, which by definition cannot have personal data.

> Europe's GDPR makes the entire EU two-party consent

False. A business might be required to inform you that they are recording, but many EU member states have one-party consent laws otherwise. For instance, Finland, Sweden, Latvia, Denmark, Netherlands, Poland and Italy.

https://en.wikipedia.org/wiki/Telephone_call_recording_laws

Gdpr doesn't stop recordings...they just tell you it may be used for "training puropses".