This is such a poor advice. In any company that has a dozens customers, your team is likely to face technical problems. When your team faces a problem and you are unable to solve it, your team will notice that and they will stop looking up to you. In fact, any engineer who solves the problem will be the hero everyone admires. The approach mentioned by the author makes you a good "boss", but not necessarily a good "manager" or "supervisor" or "leader".
> Life of an engineer is relatively relaxed. If you don't have anything urgent, you can go lay on the grass for half a day, thinking about the future of your project or something. You can miss a few meetings on short notice, no questions asked.
In which company does this happen, I wonder!