So how do they make money? Sounds like they would be losing money to inflation by offering that service for free.
Generally the logic on "free" financing by the seller is that without it, they may have not made a sale at all. Sure it cuts into their margins, but offering rebates would have had a similar effect.
Klarna probably still charges the vendor a few bucks for handling the thing.
1. The chance, weighted by amount, of a price hike/salary increase
2. The chance, weighted by amount, of a price decline/salary decrease.
As inflation is generally an upward trend, clearly no. 1 is more likely and thus the best bet.
Also someone may have some assets they could turn into liquid cash if I really needed to but may not have a lot of liquid cash on hand, so there would be little risk in paying something in installments as long as their assets would be enough to cover it in a pinch.
I am not sure it actually applies to the cost of a phone. Chances are, if those matter, you'd be better off with a cheaper phone to begin with. (Substitute phone with other luxury articles).