I don't keep up with the AI space at all, but have they become victims of trademark confusion, a la Kleenex?
So it's not that the trademark has been diluted (although the attorney included a warning that even if the trademarks weren't descriptive it's also become generic), the problem is that it would never have been an acceptable trademark because trademark law doesn't allow you to trademark a description of a product that would apply equally well to your competitors' products.