How'd anyone let this go to 'court' (I'm not Canadian, it's a tribunal idk what that is) for $600. And I'm guessing it's Canadian so it's more like $400 US. What kind of point were they trying to prove here.
I legitimately think you could talk amazon support into giving you that over a broken product.
FYI, to a Canadian, $600 CAD feels like what $600 USD feels like to an American. Canadian wages aren’t 30% higher in numerical value than US wages.
You can look at random things like groceries, homes or car insurance to see that this isn't really true. 600 USD (or even 600 CAD) goes a heck of a lot further in most of the USA.
[1] Guess but not complete wild-guess multipliers
The ideal situation is you get a remote job in Canada for 1x salary and live in a nice place with 0.3x houses. That is my current setup.
The Civil Resolution Tribunal is better known as "online small claims court". It's something BC introduced a few years ago to streamline the process.
They have legal authority, but you can always appeal to the provincial courts (which almost never works out, I think they agree with CRT decisions in 95% of cases)
Air Canada baffles me. Their front line employees are powerless and frequently hostile. But I have never submitted a complaint to corporate without being given at least $200 CAD worth of flight credit. Most recently I was yelled at and hung up on by a customer service agent, I got a coupon for 20% off any itinerary with up to 4 passengers. I’m not even a member of their rewards program!
So I submit my “complaint”.
A few months later, I get a response clearly showing that they didn’t read what I wrote, and almost certainly didn’t put in any plan to fix it; but they gave me a $400 credit.
I wasn’t even angry in my “complaint”. Maybe I need to be nicer in my actual complaints in general in the future.
Thought it was a scam when I got the response but I’ll take it.