We did the switch to Atlassian Cloud last year as there was no way to justify going for the 4x markup of a data center edition for self-hosting and oh boy, what a ride. The UI keeps changing around, it's dog slow, for some reason you can't copy a text from a ticket description because the pure act of clicking on the text will switch over to the editor that takes >10 seconds to load even on a high-power machine on a 10 GBit/s uplink...

Atlassian desperately needs to pause on new acquisitions and new features for at least two years and rework all of the products they acquired and unify them. Literally every Atlassian product offering has a different way of doing things, no consistency anywhere. Oh, and half of the functionality has no API, and there is no first party Terraform provider so you have to do everything by hand every fucking time.

The abusive workflow bullshit by clueless middle managers is another problem in itself, thankfully I'm in the lucky position to tell people "no, we won't do that".