This is like saying more lawyers should be writing software. Lawyers have extensive education and experience in the law and so work with..the law.
Maybe Congress needs the equivalent of UX and product types who actually care about what the people want... and can explain how it works to us in fancy how-to videos.
Members of Congress have plenty of support devoted to both what people say they want and what they actually positively respond to. That’s...the entire political side of the operation.