Prime Video cuts Dolby Vision, Atmos support from ad tier–and didn't tell subs
arstechnica.com
arstechnica.com
amazon is perfectly capable of doing the old disc-based netflix/blockbuster model if they want - actually it would complement their pivot into distribution and shipping perfectly. Just some mylar mailers and a bunch of BD-R blanks - licensing is another matter but what is the logistical problem? Print QR code and put on disc, send it out, get it back, scan QR code when it's "returned" and goes back to inventory...
Would cut costs way down.
(Which is very intentionally anticompetitive because they will happily sell you access to their streaming service that doesn’t count towards the cap).
Similar for content that’s owned by the platform. Netflix, Apple, and others invested in to original programming and in those cases there’s again no need to license.
We already have streaming rentals. I believe while monthly subscription models are not profitable, pay per view still makes money.
They made a bet less people will cancel, than the net outflow of licences, and those who pay $2.99 are on their way to being made to pay more rather than meeting the licence-tax.
Feels like a super accelerated version of seeing capital rush into a space and then right back out.
Everyone is now desperate to stop burning money, and will either cut or merge themselves into break even.
I think this will be the straw in the camel's back for only a small slice of their members, especially as Netflix is also enshittifying their service.
People with home theatres are more likely to be willing to pay extra, so they’re squeezing those users for more money. Likewise, other people are more price sensitive and are more likely to be willing to watch ads to save money, so they’re squeezing them in a different way. With ai and mass surveillance in the future, companies will be able to segment at an individual level.
What would they squeeze you or your kids for one day?
Advertisers want access to people who are willing to pay more money and they want the service that does show their ads to be as accessible as possible. And they're able to more effectively negotiate for consessions as they're less diffuse.
I think the fact that higher priced subscriptions that promise "no ads" exist at all is a good indication that even advertisers are losing power to monopoly gatekeepers.
Following the inevitable enshitification pipeline I guess.
But even with that, this move makes me consider cancelling just to spite them.
Should Amazon have been more up-front about it? I guess. But most people don't even care. If you have the money and space for a full Atmos-enabled surround-sound setup at home and/or true mega-bright HDR screen and regularly watch Prime Video, you're probably already paying the extra $3/mo. for no ads anyways.
It's not like any of those features matter if you're watching on an iPad or a regular TV or even regular surround sound speakers.
Of all of the corporate outrages to upvote here on HN, this one feels like the absolute tiniest.
Headphones. You dont need a full setup to enjoy this feature.
So with certain other apps yes, but with Prime Video specifically it seems like no. (Nor can I find anything reputable online confirming it's supported.)
Also, the vast majority of content is only 5.1 surround sound anyways. Atmos is still only used in a minority of modern films, and only the tiniest sliver of TV shows.
And judging from lots of comments online, even if you have annual, they'll refund your remaining time if you cancel in the middle. Sometimes automatically, sometimes you need to request it.
So that part doesn't seem to be a problem.
Oh, definitely. Removing features from your existing subscription, on the other hand, is not normal.
I guess we will have to get used to live with skimpflation [1], but it's not "normal".
[1] https://en.wikipedia.org/wiki/Shrinkflation#Skimpflation_or_...
We're not really in the era of customers not knowing any better anymore.
That said, we moved the TV to another room and decided against installing Atmos speakers there... So I guess it's not compelling enough to really care. A good 5.1 setup is enough.
If you want cool effects in a war movie of a plane flying by overhead, then awesome.
But in most television and movie scenes, the sound is coming from a circle around you on the ground.
Putting another 2 (or 4) speakers on the ceiling isn't usually going to make much of a difference. It's truly just diminishing returns.
For the war or action movies where it does, my advice is just to go see it in the theater.
I suspect that even if you ignore whatever (probably huge?) percentage is on mobile, that much of it comes out of whatever TV speakers are being used.
Even my 7.1 receiver is down to a single laughable channel, because I've not been arsed to fully set it up and a wire is loose.
And the rise of phones means there's a lot of stereo or even mono.
Yes, I paid the $19.89 two times. For science.
The audio quality with Atmos was substantially better.
Atmos on its own really just tells you that there are height channels. Dolby has made all this stuff quite misleading and confusing to the average user.
Both of these are propped up on the profits of unrelated business units and offered below cost to viewers.
This behavior has led to existing film studios folding and getting bought out by these giants.
Now they're jacking up prices to healthy levels. They literally just ate an entire unrelated industry because of their scale.
They should be split up again.
> This behavior has led to existing film studios folding and getting bought out by these giants.
Netflix, Paramount and the rest are swallowing up small productions too.
From an industry-outsider's perspective - now seems to be the best time in history for small, quirky, weird, niche productions to get in front of huge viewership numbers.
[1] https://www.washingtonpost.com/technology/2024/01/29/amazon-...
[2] https://gamerant.com/citadel-prime-video-expensive-failure-e...
The Boys was an Amazon production. Also a huge success story.
All of which took top viewership levels. Of course they're all pretty good shows.
Do you have evidence of this ?
Apple has historically chosen not to use the loss-leader approach.
This is very different from they make a lot of money on iPhones so they can afford to waste it on TV shows.
On what grounds a business should not be allowed to buy another unrelated business?
These are subsidized across unrelated business unit profit, enforce the moat of these businesses, and create substantial barriers to entry for businesses across all sectors, including entertainment businesses.
It's really weird that my grocery store is producing Lord of the Rings, selling me the router and TV with which to watch it, and shipping it to me.
Or that the device I use to pay for dinner pops up a notification for Ted Lasso, which also gets prime real estate across several screens that all cross-sell first party experiences.
We've strayed really far from the regulations that produced dealerships and mandated that movie studios couldn't own theaters. Now these companies own everything and can force your hand on distribution and marketing.
Are they actually saving any real money here or is it just a pain point to milk the whales?
I'd be willing to bet that 80%+ of households don't even have equipment that can properly render atmos or even 5.1.
I remember back around 2015 they had a problem and half the internet went down.
Amazon Prime Video Ad Tier Sparks Class Action Lawsuit from Subscribers
More discussion: https://news.ycombinator.com/item?id=39350257
Lately fear of getting absolute junk drop shipped from China.
I didn't trust them to get anything to me that was sensitive. I had a hard drive delivered in a static bag and one single bubble.
They still do OK if you have a specific brand or model in mind. Despite HNs insistent that all they do is deliver counterfeit goods, I've never gotten any, just lately cheap junk or occasionally clearly used items being new.
And Prime doesn't even mean two or one day delivery anymore, just free shipping and we'll get it to you when we get it to you.
I'll save the 100+ dollars and just pick up from target when I need something quick.
I laughed at the final sentence. My wife and I were talking with friends last week and both of us have independently decided to cancel prime on the next renewal because the prime shipping is random. We summed it up the same way, "For $12 /month we will deliver your product for free... eventually".
Sometimes I get it stuff the next day (rare but does happen), sometimes I get it in 3 days, sometimes a week, sometimes several weeks. I have a book that I ordered 3 weeks ago. It never shipped, so I cancelled it. Then as soon as I cancelled and went to the product page, I saw that it was available to get the next day, so I ordered it again and sure enough the new order arrived the next day. We had a package that arrived about a week ago. We weren't expecting a package, but we opened it up, and it was something that we had ordered 6 weeks earlier and had forgotten that we ordered.
Furthermore, we used to have Amazon Key delivery into our garage. I know a lot of people think its creepy but we loved it. Packages were always safe, we had a camera in the garage we could see whenever the driver dropped it off, plus packages always were delivered to the right house since they could see the garage door open, the knew it was the right place. Then randomly, Amazon started charging either $3 extra per delivery for this a few months back, or you had to wait an extra week to get it for free. What? We pay a premium subscription for delivery already, why do we have to pay more for a delivery that is more secure, costs Amazon nothing, and was more reliable? So we started just getting stuff delivered to the door. Since then, we have only received about 2/3 of our deliveries. They are consistently delivered incorrectly. So we are forced to either a) pay a $3 premium per order to get it delivered reliably, b) wait a week to get it delivered without a surcharge (only the cost of our subscription), or c) roll the dice with the door delivery.
Keep in mind, UPS and FedEx never have problems with deliveries, only Amazon because they are random gig-worker drivers who are not experienced, just delivering as quick as possible to get the next gig shift.
On top of the "eventual" delivery, now Prime Video, which was already the worst of all the streaming services started doing ads. I bit my tongue on it, but now the loss of Dolby Vision and Atmos pisses me off, because I have an amazing home setup that supports both of these and we really appreciate and notice these technologies.
All in all, we are cancelling Prime. Prime Video was not that great anyway. And if I am just going to get random delivery times that can take upwards of several weeks to arrive, then I see no reason to pay for that. I can still get free shipping on $35+ orders from Amazon that will also arrive in a week without a prime subscription. Or I'll just pay the surcharge when I need a faster delivery. This all leads to us using Amazon less, which I am honestly fine with.
I never had Prime and shipping is about the same with the only exception that you must spend $35 or more to be eligible for free shipping. It used to be $25+ but they changed it.
I've gotten packages in 1-2 days a number of times and 5-7 days most of the time but I don't order a lot. Usually what happens is I'll order something on let's say a Monday, it won't ship until Friday and then I get it on Saturday.
I suppose Cory was right; enshitiffication continues unabated. I am not certain people approach the way I do. Hell, I was ready to drop Sirius after their upcoming changes letter came in, but wife is clearly addicted so baby steps there are needed.
Maybe amazon figured they don't need to be good.
And good luck to OP in cancelling that trial. We bought a new car, too, and I didn’t even bother to activate satellite radio.
Let me edit my comment to add some more substance.
If these statista numbers are true, it seems like I'm not the only one. The first lower number ever happened in 2023. It will be interesting to see the 2024 numbers.
https://www.statista.com/statistics/1223385/amazon-prime-sub...
Are they? AWS is very profitable, but the e-commerce business isn't doing as well. In North America, their operating margin is 4.2% for the past 12 months. International operating margin is -2.0% so they're still losing money on their international retail business. Overall, their retail business net margin is probably around 1.8%.
They're making good money, but AWS is less than 5% of their revenue and accounts for 67% of their profits. The retail business does a ton of sales, but has very thin margins on those sales.
I definitely encourage people to do things like cancel Prime. Companies offer better deals when they know people will walk away. However, I wouldn't say that Amazon is making money hand-over-fist on their retail business. Their margins are pretty tight there.
I was also sick of yelling at Alexa who pretends not to understand me.
Streaming has lost its appeal to me compared to owning the discs. eBay is especially affordable now with so many Goodwill sellers offering used blu-rays.
I second the used media. That's a great way to very affordably build your collection.
They never really competed all that well, but there were some interesting original shows on there that kept me interested enough to keep a subscription. But they were really bad about having the original language audio, and they rotate content out pretty fast, my watchlist is always half-gone.
It does also mean I'll be doing much less frequent business with their store.
I respectfully disagree. Amazon became Amazon, because it really did some things well and forced some good standards ( 2 day shipping, almost zero friction when it came to purchases -- and returns ). It is not a horrible experience yet, but the direction is clear.
I'm not sure even the power of Dolby Vision could make Rings of Power worth watching, though.
Patriot is amazing.
It's a subjective opinion, therefore entirely true to OP and not even remotely true to you.
It's funny how Michael Chernus keeps playing brother roles ("Cool Rick" on Patriot, Cal on Orange is the New Black) or brother-in-law (Ricken on Severance). Dude just has a real brotherly vibe, perfect choice for this show.
And then separately it's kind of weird to think that Patriot's showrunner's real-life brother is an actor in the show (playing Dennis), considering some of the scenes that character is in...
Also see: Disney.
You are often buying a show based on some scripts or based on a pilot. Pilots are, generally, not a good representation of what a show can be. Often they can be weak because the actors and writers still haven't found character voice etc.
With rings of power they bought some licenses for an IP THEN made a show... at that point you have a significant sunk cost and there is pressure to get SOMETHING made.
Maybe some of the actors are weak on the show, maybe the show just looks bad once you get it, maybe qualitywise it's fine but it just doesn't click with audiences.
The moment at the end of the first season when they're totaling up his profit for the year. It is delicious. Top 10 TV moments, when the realization of what he's doing washes across his face.
> Meanwhile, "Rings of Power" is left-wing girl-boss porn
You are aware not everything needs to be political, right? Sometimes bad television is just bad television...
Again, sometimes bad television is simply bad television. Not everything needs political coloring.
Note that in the past we have had pop culture artifacts that argue the opposite, that stand for the triumph of the rule of law over individuals who arrogate extrajudicial powers to themselves. "A Few Good Men" was such a statement.
It is legitimately too bad, they really had something with S1.
I don’t really know much else they’ve done, besides the man in the high castle. I just don’t hear about them much, and the fact that I find their app rather obnoxious means I don’t go looking in there very often.
As soon as they announced they were adding ads I deleted the app off all my devices. I basically never use it anyway, and now I definitely don’t want to. And clearly I don’t like it well enough to pay to remove the ads.
Honestly I wish the government would somehow break up prime. I’m happy to pay for shipping but I basically don’t want a single other benefit.
The Boys and Invincible are both excellent, but more “mainstream” shows.
There was a series on prime called Mammals that remains seared into my brain. I have no idea why I started watching it, or why, because nothing about the show is my taste. By the end I was oh so glad I did... I have yet to find someone else who has seen it.
And I like The Expanse better than I like most sci fi. (And it's the only one I know of that actually cares about portraying space travel true to physics.)