Shreyas here, one of the co-founders of Helios.

So great to have you as a customer! We're stoked we were able to help you ditch natural gas and decrease your carbon footprint.

Menlo park (and much of the peninsula) are such a no brainer for heat pumps. Like you mentioned, ~$5500 in incentives plus interest free financing can net to almost no out-of-pocket costs for most homeowners in San Mateo County. Many contractors aren't as familiar with heat pumps, and their quotes are often so expensive that it doesn't make economic sense to fuel switch. We are focused on offering affordable heat pump installations that have a positive ROI for homeowners.