Prior to 2014, the site thrived because it took music at face value, and ranked new releases based upon what artists were contributing to the overall canon of progressive independent pop music.
Everything changed in 2015. There was a drastic editorial shift, where the publication became repulsed by its own "unbearable whiteness" [1]. A kind of over-correction began, with the publication championing what they felt was the 'right' kinds of music to promote.
It never caught on. The old audience moved on, and the younger audience were left scratching their heads as to why they should like artists being lauded by the reviewers as being of high cultural significance.
[1] https://pitchfork.com/thepitch/710-the-unbearable-whiteness-....