Amazon pharmacy is probably one of the best interactions I’ve had with Amazon and pharmacies in general. We moved everything we could to it. The support has been great. Get things quickly all the information is right up front.
Without insurance or the coupon it's $1600/month. With insurance it's $650/month. With the coupon and insurance it's $0/month.
Amazon is the only pharmacy that didn't mess up the insurance. They also autoship on time every month. I'm not even joking when I say that I actually cried over how difficult it was with other pharmacies.
Clearly they were spending too much money on it. The idea is for there to be no interaction other than a payment/delivery cycle. If there are plural positive interactions the overall system was poor (needed multiple interactions) and staffing too expensive ("best" rather than mediocre).