> even though no food prep is started until you arrive

This is my biggest pet peeve about both the McDonalds and Chic Fil A apps. I have about a 3 minute drive to both restaurants and hate that I can’t just order on the app and have the order ready by the time I get there. I honestly have no idea what the point of a mobile order is if I have to wait 10 minutes in the curbside pickup spots after arriving when I could have gone through the drive through just as fast.