request - i want an LLM tool that can process raw text or email and update or create salesforce records.

Example 1: i get an email from a potential customer that says they want [product A]. I can forward that email (or call notes) to salesforce (or somewhere) and it will understand the preference and the relevant customer and update that customer's profile.

Example 2: In a B2B context, lets say my customer is a company, and there is a news article about them. I could forward a link to the article to the LLM and it would understand that the article is about a customer, and append that article and key info about it to my saleforce record for that customer. The news item becomes an object that is linked to that customer (for call context, better sales targeting, profiling, etc).

Can someone help me build that?