Also applies in medicine/healthcare:
"Silence, power and communication in the operating room" https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3001035/
"Silence, power and communication in the operating room" https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3001035/
Prior to checklists, nurses would feel hesitant to point out errors by surgeons.
Post checklists, people felt more empowered to say "Doctor, I believe you missed step 5".
(Didn't completely remove the hesitancy but this point was identified explicitly in Atul Gawande's book The Checklist Manifesto)