Liquid logistics: The fine art of wine transport
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https://thebusinessmagazine.co.uk/companies/bristol-based-th...
https://www.thedrinksbusiness.com/2020/08/exclusive-massive-...
To a degree, I don't blame them... most people suck at packing, but there are products that are made for shipping wine bottles and they don't accept those from consumers either (although wineries use the same couriers and containers to ship wine to me). Hopefully this has changed.