Absolutely, yes. For example, Windows peaked out at Windows 7. These days one just cannot expect software and websites to be usable even on the happy path. It may not crash, as others pointed out, it just does not accomplish the task satisfactory. With very few exceptions.

I see two main reasons. First, too much reliance on automated testing, which may catch crashes but does not guarantee good UX per se.

Second, the quality of recent talent in the industry. Too many people are in it for money, and could not care less about craftsmanship.