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> While I have been encouraged by the innovation our team is delivering, we must execute faster and ensure we are focused on solving our customers’ most critical needs and problems.

The "Our Customers" rhetoric is actually boring now. Just say "large shareholders".

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Shareholders are the primary paying customer, coupled with legal obligations and a wherewithal to act on any sort of litigation. So it’s no wonder why they’re prioritized.

I’m not a fan of it, but it’s the lay of the land.

Not all shareholders are customers.

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