It happened also with the Windows Store once, some reviewer wrote me months after publication about how our app made with Electron would not work on Windows 10 S, a special niche version of Windows with hardened security where apps were installable only from the Windows Store (Apple distopia trying to spread).

In the end we got away with writing at the top a warning "IMPORTANT: This app works with Windows 10 Pro and Home but not with Windows 10 S." Which is still there 7 years later:

https://apps.microsoft.com/detail/9N8X83NF9ZR9?hl=en-US&gl=U...