This is pretty clearly recency bias. I’m sorry that you had a bad experience when seeking customer support. But let’s be honest, this is deeply exaggerated and you have an axe to grind.
Now imagine the LLM is the CEO.
Running the company might be harder than doing phone support. Then again it might not be if one could some how be in 1000 places and have 1000 conversations simultaneously 168 hours per day.
It wouldn't have to get back to you on that. It can explore hiring a company, acquiring and cloning it in real time and bring the figures into the conversation while simultaneously talking with their competitors.
With other LLM CEO's it can draw up a 1000 page contract with many angles covered and triggers for renegotiation.