I mean, yeah, if you don't pay your bill you should fully expect them to stop providing the service which was being paid for (which includes the storage of the associated data).
He said he paid his bill on time every month, he just didn't update the site in a while!
Generally it’s not unreasonable to expect a business to care about customer retention… and have them email you before this happens
Please read posts before replying to them.
I would say it depends on how long the bill is not payed. I wouldn't expect them to remove everything when a payment is late for a month, for example. But if not payed for more than 6 months, then it is understandable.