The beatings of our customers will continue until their attitude towards us improves. HP I'll buy from ebay, 1990's era or so. Indestructible and good value for the money.

HP Laptops: crap. HP Inkjet printers: too expensive for actual use, stop working when you need them. If they still make other stuff I'm unaware of it, I see the HP brand as a negative signal.

Boeing has been mentioned often on HN as an example of how management can destroy a very good company. I think HP is actually a much better example, they were the brand to emulate and now anything they do is what you really want to stay away from.