Linear Is Down

linearstatus.com

8 points·orbitsaround··7 comments

There is a post-mortem on this incident now available on the blog:

https://linear.app/blog/linear-incident-on-jan-24th-2024

Update from 13 mins ago:

> If you are one of the impacted users who encountered data loss, you will have received an email from us with detailed information and next steps. If you have not received an email from us, you should not have experienced any data loss. We’ll be focusing on restoring lost data over the upcoming days and will post an update when this work is complete, followed by a detailed post-mortem.

Looks like they lost 5 hours of our data, per the latest update now.. bummer.

Data is being restored, very little data will be lost once complete – sorry for the trouble

what is Linear.app?

A project management tool/kanban board app. Similar to Trello, except Linear is way nicer to work with in my opinion.

It's extremely opinionated though - and sneaky because it looks like Trello (cards-in-lanes), but it really isn't; it took a lot of frustration to realize it's more like one of the older tools where the "canban board" is just a duct-taped-after-the-fact view over their underlying data model.

In Trello I can set up lanes and move cards around as I please, in Linear strange things suddenly happen, and it's super confusing to tell what is possible and what isn't.

Like, what lanes a card can be in depends on which team owns the card; try to move a card from one team into another teams lanes, it won't let you without first "migrating" the card to be owned by the other team.

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