Having been the target of a Crosslake report a few times it felt like the process was actually almost entirely focused on points like this. Key person risk, talent acquisition pipeline, process maturity, "definition of done", etc. It felt like "hard" tech debt items around code quality, measured SLA performance, etc were present for the sake of completeness but were of almost no consequence to the Crosslake team or those who would read the report.

Does that mirror your experience working in DD?