Years of observation tells me that this is not a industry issue rather than consumer issue - We have failed to equip normal people with adequate sense of understanding/appreciation of non-straightforward things. With more and more customers not even wanting to read a user manual, businesses that give customer option to repair, in general, does not survive. Take X230 as an example, I spent $6xx in 2012 to buy it, equiped with 128GB ssd and 4GB memory and I spend around 300$ to upgrade it 1TB SSD/16GB Ram, plus something like $200 over the years for various things like fans, batteries. Even in 2021 I am not feeling it is slow, while I have probably made $1.5M worth of software work with that thing. BTW, none of these repair or upgrades is difficult in any sense. Do I want to buy something like again if it exists, surely I will. But do majority of people care? No. And during 10 years span, an average Apple user likely spent over 10K on laptops, while lenovo gets $600. I just do not know how such business can continue.