Number one rule in helping someone like that is: Check for Danger. If you don't, then you've suddenly got two (or more!) people who need medical attention.
There's an acronym: DRs-ABCD
Danger (check), Response, Send for help, Airway, Breathing, CPR, Defib. But check for danger, that's number one. Put it in your Anki.
https://www.australiawidefirstaid.com.au/resources/what-is-d...
They weren't trained professional rescuers; they were family members, trying to save a baby, in moments of surreal chaos.
Right after they're tragically killed, calling them "ignorant would-be" sounds harsh.
I guess the harsh might be due to upset reaction to tragedy, when it might've been avoided, if they knew something that had been drilled into you already in training. But still harsh.
In another context, I imagine that reviewing various real-world examples would be good for DRS-ABCD training. Which can be done with respect for people who were lost.
First-Aid can (and should) be learned by everyone. A course takes less than a day. It gives you the skills to safely deal with situations like that.
Anyone reading this: learn first aid. It might save someone else's life, someone who is important to you, and it might just save your life too.
That, and always park the fire engine so you can get out if things go bad.
I don't use Anki, do you? -- But anyway that gal was on the phone to first responders as she was watching the other people perish. She was following your advice to a tee, it seems. I don't think that makes her any less of a hero, but I get if you want to be a little ungenerous in your praise -- that might just be you, tho! hahaha! :)
But maybe you were just making a provocative contrarian point to look for a fight because that's what you feel like doing -- sorry! I'm having a good day :) Please find something else to take it out on! Hahah :)