New $3k Couch Might Be Garbage in Three Years
wsj.com
wsj.com
I've been shopping for furniture lately and can confirm, it all feels like cheap junk unless it's VERY expensive.
I wish I could find a mattress that lasts even more than a couch. I only sit on the couch a few times a week, so it doesn't matter as much as my bed!
Ours is a little on the firmer side, but that can be remedied with a topper.
I had a mattress with polyester pillow top. Lasted 20 years. New mattresses all seem to be foam, and turn junky super fast. Sucks.
Worth noting, prior to my 40s, I really didn't care. Now that I'm deep into my 40s, every second of quality sleep counts and bad sleep means achey neck and back and stuff.
I do this too, I think it's the only reasonable way to pick something that you're going to spend 1/3 of your days laying on
Thankfully our favorite mattress was the cheapest one in the store (~$700 for a cal king)
OMF still offers 'real coil spring' mattresses where the coils are thicker and connected with wire to help distribute the load. The mattresses are also able to be flipped vertically.
The best part is, the mattresses are typically hundreds or thousands cheaper than you'll pay for a 'name brand' mattress. What I like to do is buy a firm mattress and top with a separate pillow topper from amazon.
That said, one of the biggest gamechangers I've noticed for sleep regardless of mattress type is actually the box spring. Box springs suck, the bed frames that use arched wooden slats for support instead of a box spring feel way more comfortable and supportive, even with the same mattress.
Unaffiliated plug, but there is a sofa shop in the Castro in SF (I think they also have a location in the East Bay) where we bought our new couch a couple years ago. The brothers who own the business were very patient about explaining the different kinds of cushion materials and how we could expect them to wear, let us take home several books of fabric swatches to compare within our own home (for days!), and told us if we didn't like the feet once it got to our place they would switch them out for free. Needless to say, that buying experience is completely different from a corporate store.
It only wound up costing 10-20% more than the similar couches we were evaluating at retail shops and has been so much more comfortable and so much more durable than the furniture we ever bought from those places. They've got an outstanding warranty, so we know if we ever did experience unexpected wear and tear they would replace it immediately, and that if 5 or 10 years from now we want to refresh the cushion they can help us with that too.
Just like that small software startup is beating the big guys at the same game...You may have a local furniture shop within your local area that can offer you a much better quality to price ratio and bring your money right back into the local economy instead of sending it to a distant conglomerate.
The family room, which gets a lot more use, was from a local furniture store. It was double the price and probably 3-4x as "good". I expect it will last for 20 years.
> Buck at Rochester Institute of Technology says consumers could be better off spending a few thousand dollars to reupholster a thrift-store find or hand-me-down. “Most often the construction of vintage sofas will be superior to what’s made now,” Buck says.
This was my conclusion as well, but we still bought a cheap one. We just bought it from some guy who was selling his whole living room for a grand, so I don't mind too much if they fall apart in a few years. Build quality is not there for the wooden parts (I did my handyman thing there), but the leather at least is claimed to be top grain.
Why though?
What am I supposed to do as a working professional who wants nice things as my parents had when they made far less than me? Practically?
It's just an overwhelming feeling that no matter how hard I work to keep up, even when I make it, the ground is pulled out from under me. Or I guess in this case, the couch.
Obviously you will always have to make tradeoffs, it's the core of life. Previously these tradeoffs were not so harsh, and the penalty for spending a bit less was not a couch that broke in a year.
What makes you so sure of this?
Set a budget, look at your options. Realize that perfection is not possible and get the best option to fit your needs within your budget. If you do research and ask around, you might be able to maximize your value for what you pay.
$3000 in 1995 dollars is approximately $6,000 today, so should I start looking at $6,000 couches? Except the problem here is when my parents bought a nice couch in 1995, it certainly wasn't $3,000 (closer to $1,200), and it lasted 10 years.
Some couches for that price will be cheaply made garbage. Some will be very well made. You have to look around, do research, look at customer feedback, see what reputation brands have, try a few, etc.
I got a motion sofa for $2k 5 years ago, it's still going well. For a regular sofa you'd be fine with less.
Just because poorly made and expensive furniture exists does not mean that all furniture is so.
With that perspective I finally understand why people spend $1000 to get a faster, bigger phone. Their reality's lag, and how much of it they can see is tied to that update.
There’s also no incentive to make a long-lasting product in a capitalist system, especially if your product does the thing it’s supposed to _really well_ and does it for a long time. Look at InstaPot - they sold like hot cakes…for a time. It worked great, did what it was supposed to, and lasted long enough that they couldn’t sustain their own successful business model.
A car can last a decade and still run well, it just won’t have the bells and whistles of a newer model. Cookware by and large, and couches, don’t really get this kind of “refresh” outside of surface level details or features people largely shy away from like “Alexa-enabled” ovens.
Out-sourcing comes into play because a company can pay even less for low-quality. I’m sure that if they could keep the jobs domestic and cheap, they would, but those pesky (/s) unions and minimum wages really stifled their innovation.
If I had to guess, I think the undue influence we give to MBAs leads to things like financialization of products. This means cost cutting and profit maximization. I think it's probably that combination that led to this. It wouldn't surprise me if the MBAs decided they could cut quality, outsource, and increase the price at the same time because it could be shown on a spreadsheet so obviously that dictates what should be done.
Not the cheapest, but in your range. They don't skimp on the quality and will tell you exactly which shop built it (most of their sofas are from various shops in North Carolina).
"Development of the Rent-to-Own Concept: 1950s
The roots of the rent-to-own business reach back to the 1950s when a number of people pioneered the concept. For instance, Charles Loudermilk, Sr., founder of Atlanta-based Aaron Rents, started out in 1955 by renting Army surplus chairs for ten cents a day. The founder of Rent-A-Center was J. Ernest Talley, widely acknowledged as the most influential figure in the development of the industry.
In the 1950s he ran a retail appliance store with a cousin in Kansas. Because tightening bank credit prevented a number of customers from buying his merchandise, he hit on the idea of renting the items. If customers failed to meet the payments, he could always repossess the merchandise; if they reached the end of the rental agreement, they would own the merchandise and Talley would have made some extra cash in addition to increasing the sales volume of his appliance store.
In 1963 he developed a rent-to-own chain called Mr. T’s, which by 1974 had grown to 14 stores. He sold the business, which became part of the Remco chain, and he turned his attention to commercial real estate in the Dallas area.
When the Texas real estate market suffered a crash he returned to the rent-to-own concept in 1987, establishing Talley Leasing with his son Michael. The new company rented appliances to apartment complex owners."
Source: https://www.encyclopedia.com/books/politics-and-business-mag...
While there's lot of valid complains about longevity of certain modern products, people often forget the other - more valid and rational - side of a story.
Modern life is different. Things are more dynamic, people have less time to take care of things, move more often. I specifically buy IKEA furnitures because I don't care about then and don't want to worry about them. When kids get older, or new one shows up and we need to re-arrange how we live to accommodate, I want to be able to throw away what no longer fits without worrying about how expensive it is. And when the kids wreck something, I just shrug and can afford a replacement. Passing some heirloom over generations is not on my mind.
We have another sofa from IKEA that's done 11 years service, going strong. IKEA gets a lot of crap for disposable furniture but they really understand their materials in a way that other manufacturers do not, or at least do don't care about.
DIY is something we're doing more of since a flat pack sideboard spontaneously disassembled itself a few years ago. It takes time but you can deliberately not cut corners and you still get cheaper furniture. And a hobby.
Obliviously any store, online or otherwise, can have overpriced rubbish, and a good furniture store is probably more expensive and slower, but I’d rather go with an established shop where I can go in and throat chop the guy who sold me a particle board piece of shit than buy one more thing from IKEA or an online store.
I'm surprised someone hasn't hacked the system yet. Like sell bed frame, padding, uphostery seperately.
Not only are we socially conditioned to prefer new, as you point out, this is further reinforced by the necessity imposed by disposable-quality products.
My first sofa was a turquoise leather 2½ seater bought for €100 from a municipal charity shop. Impossible to resell it turned out, but still in excellent condition we had the municipal charity shop in our new town pick it up (they sold it pretty fast; this is one of those sofas you have to see in a store to say “hey, this could work for me”).
Our present sofa is an ox-blood 2 seater Chesterfield-type one bought for €400 from a piercing shop which had it for waiting customers for only a brief while. Excellent condition and likely to last us another decade at least (if I didn't have a child I would be more sure about it lasting my lifetime).
Forcing a level of quality would force a higher price point, which would price people out of access to the good. And no, "but the prices are still high" doesn't get you out of this jam. For as high as they are now, they would be even higher with quality guarantees.
So, if you want the "high quality" you're used to, that may mean spending more because you can afford to. And if you can't, then take solace in knowing that the product that's shitty to you is a new luxury to someone else.
Overall I reject the negative attitude towards brands who have seemingly “gotten worse” over time in the same way I accept newcomers to the gym. Goods becoming more available (people using the gym) is a good thing, even if my personal experience gets marginally worse (access to equipment decreases).
Seriously, this type of short term thinking is a direct result of focusing on quarterly profits reports. Making shitty product that falls apart after a year boosts your sales next year
The way to fix it is to get rid of the system where idle shareholders extract every drop of value from companies while demanding ever more and move to one where companies have a goal of sustainably producing quality goods/services while treating employees well. Co-ops can be one model of this.
Also change the stock market to a simple way to get capital on a short term basis rather than an all consuming gambling machine. This means also having a way for folks to retire that doesn’t depend on them putting all their savings into a casino.
This might happen slowly, though you can count on the promise of high profit margins to make it happen sooner or later.
Of course, there are areas where we do have regulation, particularly when it comes to safety of products. This is a good option in many cases, though in many cases it would also be very difficult to define and enforce standards.
And there can be market problems such as oligopolies or monopolies that prevent robust competition from happening. In those cases, it can be up to antitrust regulators to correct the market.
Airfares are a perfect example. Airlines started offering garbage "Basic Economy" and still offered regular economy for a slightly higher price. What happened? Everyone still chose the cheapest no matter what, so Basic Economy rules the day.
More like consumers are unable to find anything that isn't shitty. The entire article is about people who spent good money on a product, bought from brands with good reputations, and their products still turned out to be trash. This is not a case of people being unwilling to pay for anything but cheapest options and getting shit-tier goods, it's about how an increasing number of companies are demanding high prices but giving nothing but cheap trash dressed up to look like quality in return.
It turns out that it's a lot more profitable to sell people highly priced garbage than to give them quality goods. Every furniture company wants to make more profit, so now they all sell highly priced garbage and there is no one left making quality goods at a reasonable price to take customers away from the people who cheating us.
I would also like to know what policy knobs to fiddle with that could change this situation, but I think the answer is probably something like "mumble mumble global finance capital".
Most people are not subject area experts in regards to infrequent purchases. From informal conversation it seems that a lot of consumers have experienced enshittification from brands and products that they previously held in high regard. This has resulted in them losing trust in the market and they now assume that anything they buy will be of poor quality regardless of other factors. As a result, they have given up on making purchasing decisions based on quality and now only purchase the cheapest product they can find.
This seems to have created a situation where consumers are unable to differentiate between different products based on quality and do not trust marketing because they've been lied to before.
Mature markets that reach enormous scale transform into a barbell shape, typically, with all the revenue being at the very top end, and the very bottom end.
Take furniture. In a new market you build a nice couch with decent materials that will last, and you charge a price that a middle-class income could afford. It will last, say, 15-20 years. You sell it, make money. Great.
Now a competitor comes along and makes a couch that will last 12-15 years. It's 20% cheaper, and your sales drop off a cliff. Your option is to lower your quality so you can lower your prices and compete, or go up market and _raise_ your prices, so you can stay in business.
Repeat this cycle many times, and you end up with nothing in the middle, because consumers will not buy (enough) things in the middle.
You can try to address this through quality regulation (ban certain materials, or require others, for example), which will raise the floor of the quality (in theory) while raising the floor price along with it. That will price people out of the market entirely, though.
You can place heavy import tariffs on products that are of lower quality coming from elsewhere in an attempt to create space for more locally produced mid-quality goods, but doing that prices out your poorer citizens from access to those goods entirely (and they won't like that, and will probably stop voting for you, eventually).
The problem is that human beings, on average, do _not_ value quality enough to keep a middle market alive.
people are poorer than they realize and are choosing to push their dollars towards more instant gratification. new phones, costco, lifesystle, doordash, living close to entertainment and cities. This is the myth of the middle class. earn good or great money but spend it all.
people worrying about what other people think. buying car, house, clothes
The problem is not the material per se but using inappropriate fastening methods for the type of material and/or a design that stresses the material in a modality where it is weak rather than where it is strong. An example of an inappropriate fastening method would be a screw into the edge of a laminated panel and the joint not glued.
For an example on the done-right side, if you look at any knockdown speaker cabinet kit from e.g. Parts Express, the MDF parts will have bracing and grooves where the user is meant to use wood glue, and screws mainly just to hold it together until the glue sets.
https://www.parts-express.com/Knock-Down-MDF-4-ft-Subwoofer-...
In furniture an example of using MDF in a way that almost has to be intentionally bad design: I have a tall chest of bedroom drawers where the drawer slides are suspended 2.5" off the internal walls by horizontal rectangular blocks of MDF. The blocks are oriented in a way that gravity and the torque on the block causes the layers of the MDF to de-laminate. (Picture riffle shuffling a deck of cards.) The resulting sag in turn makes the drawer slides no longer align.
https://en.wikipedia.org/wiki/Shuffling#/media/File:Riffle_s...
Almost anything else could have been done to make this design better. They could have rotated the grain direction of the MDF blocks 90 degrees. They could have oriented the blocks vertically in the long direction. They could have used 2x3 lumber (vertical or horizontal) instead of MDF. They could have actually made the sides as thick as the facade pretends they are. (The sides are hollow.) They could have brought the sides in to where the drawer slides actually are. Etc. etc.
Some of those things would have cost more or made the (lying) appearance of the furniture less substantial looking. But some of these solutions use the same (MDF) material and same or similar amounts, just different orientation. Either the person who designed it was an absolute dumbass, or it was deliberately made in a way that would fail after more than 90 days but less than 2 years.
Mandating different materials doesn't protect against stupidity or malice.
But the efficacy of such a tax is based on the proportion of MDF that goes to crap, short-lifespan products. I don't have numbers here, but if there's a whole lot more crap furniture than hobby speaker cabinets, I would still be favor of policies discouraging the use of these materials.
How could someone possibly expect this not to happen to furniture?
I bought a house outside DC. Unless I retire to the mountains, I'll grow old here. It's my second home, the other was a few miles away, I've been in this area since 2000. Pretty sure my middle-management position fits my squarely in "professional, upper-middle-class."
Most of my friends are similar. Moved here after college, no plans to leave the area, almost all are home owners, and upper-middle-class.
Is what I should say to you. I should not have to inquire the specifics of your personal life to figure out your true income, who has maybe subsidized your living expenses over the years, and your total expenses, to determine how you were able to save for property in one of the most expensive areas of the nation. Although, you have already earmarked your comment with "upper-middle-class", which speaks to your ancedote-rooted perspective.
That’s simply not true. Thousands of people buy homes suburban DC every year. And not all of the white collar buyers plan to move in 5 years.
About the Purple mattress I will say: it is very heavy and difficult to move. And that grid stuff will last roughly forever. The only other non-personalized advice I would give about it is to feel an actual mattress, not a sample and not a pillow. The effect of the grid feels different when it's mattress-sized and with all the other layers, so the effect might not be what you're expecting if your only experience is a pillow or sample.
made in north carolina. Ours has held up great for many years now.
as far as I can tell in the US, you need to get to crate and barrel price points for it to last and be comfortable.
If you want a sofa that will last a lifetime, buy one from Knoll and you can get it reupholstered 20 years from now:
https://www.knoll.com/shop/living-room/sofas
https://www.thayercoggin.com/milo-baughman-gallery
https://vicadesign.com (made to order)
If you're in the market for buy-it-for-life solid wood furniture:
https://vermontwoodsstudios.com/
https://hedgehousefurniture.com
https://www.57thstreetbookcase.com/ (all bookcases, some veneer and plywood)
https://www.spekeklein.com/home
https://roomandboard.com (mix of solid and veneer, some MDF)
These makers are in a league of their own, very expensive, incredibly beautiful hand-made pieces:
https://www.sammaloofwoodworker.com
https://www.thosmoser.com (highly recommended)
https://nakashimawoodworkers.com (new commissions around $7K-$15K for a coffee table, $20K-40K for dining table, plus shipping; older Nakashima pieces are highly valued in the art world and sell anywhere between $15K-$300K)
And as a reminder: your local woodworker can build all sorts of furniture, with and without upholstery. You can also find all sorts of antique and vintage pieces online (modern, unfinished, or restored) and at local second-hand furniture stores.
If you're getting upholstered pieces (or need to custom order fabric) opt for natural materials, particularly linen and wool. Or quality leather! They'll last much longer synthetic blends:
https://mclaurinandpiercy.com/
https://www.knoll.com/shop/knolltextiles/upholstery/all-upho...
https://www.hollyhunt.com/products/textiles/upholstery
https://www.maharam.com/products/upholstery/search
https://www.spinneybeck.com/products/category/upholstery-lea...
https://www.edelmanleather.com/products/upholstery-leather/d...
Thanks for this list, made some nice discovery!
I suspect people who shopped 20, 50, or 100 years ago were also convinced that the quality of furniture was declining.
More or less all non-designer (herman miller/knoll) non-craft furniture has been outsourced to IKEA and China which both trade price for quality. The entire American industry was killed, and with it, we lost high quality mid-range furniture.
Another way to look at this is that the sq ft per person has increased 50% in the US over the last 50 years. We choose to live in large, shit quality houses and in turn, fill them with loads of shit quality furniture.