With Linux these problems can typically be solved by googling it on your phone then appending a text file with some nonsense string you found on a 10 year old forum post. I'm still holding my breath for Windows to catch up with that level of UX.
With Windows, if it doesn't work, there is a chance there simply is nothing you can do about it. There is no source code. The support people are completely useless. If you can't fiddle with it until it somehow works or find a person on the Internet that fiddled with it until it worked and they were gracious to share the solution, your only option tends to be to reinstall the entire thing and hope for the best.