They do a lot of interrupting the buyer with up-sell attempts. I'd have singled them out as notably bad, among fast food pizza chains, actually.
To be fair we don’t have many fast food pizza chains in my country, it’s mostly dominos and a few small ones (with abysmal online order experience)
They’re still the worst about it AFAIK but more of their competitors now do that at least once an order now, too, so the difference isn’t as large.